Customer Support

AccuDiligence is an AI-powered platform that transforms the M&A due diligence process by making it faster, more thorough, and more affordable. We combine cutting-edge technology with industry expertise to help sellers prepare for exit, advisors streamline their processes, and buyers make more informed acquisition decisions.

Security is our top priority. The AccuDiligence platform employs bank-level encryption for all data, both in transit and at rest. We maintain strict access controls, regular security audits, and compliance with industry best practices. Our infrastructure is hosted on enterprise-grade cloud services with redundancy and disaster recovery protocols in place.

AccuDiligence offers a range of pricing plans tailored to different user needs. We have free basic assessments for sellers, and subscription plans for advisors and buyers that scale with usage. For detailed pricing information, please visit our Pricing Page or contact our sales team for a custom quote.

Yes, we offer comprehensive customer support through multiple channels. Existing customers can access immediate technical support through our in-app chat feature. For general inquiries, you can reach our support team via email. We also offer scheduled consultations and demos for more in-depth assistance.

AccuDiligence helps you prepare for exit by providing a comprehensive readiness assessment that identifies strengths and areas for improvement. Our platform guides you through creating professional exit documentation, organizing your data room, and addressing potential red flags before buyers discover them. This preparation typically leads to higher valuations, faster deals, and a smoother overall process.

Our AI-guided interview process will help identify the specific documents needed based on your industry and business model. Typically, these include financial statements, organizational charts, key contracts, customer and vendor information, and operational documentation. Our platform makes document collection efficient by requesting only what's relevant to your specific situation.

The basic assessment can be completed in as little as 2-3 hours depending on your preparation and the complexity of your business. More comprehensive assessments typically take 5-7 days to complete, including document analysis and expert review. This is significantly faster than traditional methods that can take weeks or months.

Our platform automates many of the time-consuming aspects of due diligence, including data collection, document analysis, and report generation. This automation allows advisors to manage 3-4 times more deals than traditional methods would permit. The AI-assisted workflow also provides consistent quality across all client engagements while reducing the administrative burden on your team.

Yes, our advisor plans include white-labeling options that allow you to customize the platform with your firm's branding. This includes your logo, color scheme, and customized templates for reports and marketing materials. Advanced customization options are available in our premium plans, with even more extensive branding capabilities in our enterprise packages.

AccuDiligence offers API integration options for connecting with popular CRM systems and other business tools. Our platform can be configured to fit into your existing workflow, allowing for seamless data exchange and process automation. Our implementation team will work with you to ensure a smooth integration that enhances rather than disrupts your established processes.

Our AI-powered system identifies risks that are often missed in manual reviews by analyzing thousands of data points and documents across financial, operational, technical, and legal domains. The platform provides standardized analysis frameworks that ensure consistent evaluation of all acquisition targets. This comprehensive approach typically reveals 40% more potential issues than traditional methods, while reducing the time and cost associated with due diligence by up to 60%.

Yes, our platform includes integration planning tools that help you transition from due diligence to post-close execution seamlessly. The system identifies potential integration challenges during the due diligence process and helps develop mitigation strategies. Our portfolio management features allow you to track implementation of these plans and monitor the realization of expected synergies over time.

Our platform offers team workspaces that allow different functional groups (financial, legal, technical, etc.) to collaborate efficiently. Role-based permissions ensure appropriate access to sensitive information, while our workflow tools coordinate activities across teams. The centralized document repository and communication system create a single source of truth throughout the acquisition process, eliminating information silos and reducing coordination overhead.